Our Services

Booking and Availability

Q1. How can I book a tour with you?

You can book by filling the enquiry/booking form on our website, calling or WhatsApping our team, or emailing your travel dates, group size and preferred package; once details are confirmed, you pay the booking advance to block services.

Q2. How far in advance should I book?

For weekends, festivals and peak season (generally October–March and April–June in India), it is recommended to book at least 2–3 months in advance to get your preferred dates and hotels.

Q3. Can I customise the tour itinerary?

Yes, itineraries can usually be customised for trip duration, hotel category, sightseeing and activities; you simply share your preferred places, dates and budget and a tailor‑made plan is prepared.

Payments and Pricing

Q4. How much advance payment is required to confirm a booking?

Many tour operators take around 20–50% of the total tour cost as an advance to confirm hotels and transport, with the balance due a few days before arrival or at the start of the tour; you can specify the exact percentage in your policy.

Q5. What payment methods do you accept?

Typical options include bank transfer, UPI, credit/debit cards and sometimes cash; specify which modes, currencies and any charges you accept on your site.

Q6. What is included and not included in the package price?

Clearly list inclusions such as accommodation, daily breakfast, transfers, sightseeing, entry tickets and taxes, and exclusions like flights, personal expenses, certain meals, optional activities, tips and visa/permit fees to avoid confusion.

Changes, Cancellation and Refunds

Q7. What is your cancellation and refund policy?

Many operators offer full or partial refund if cancelled a set number of days before travel and apply charges closer to the travel date; define slabs (e.g., more than 30 days, 15–30 days, less than 15 days) and whether service fees or non‑refundable components are deducted.

Q8. Can I modify my booking dates or hotel after confirmation?

Date or hotel changes are usually possible subject to availability and any charges from hotels, airlines or transporters; mention that tariff differences and amendment fees, if any, will be payable by the guest.

Accommodation, Transport and Guides

Q9. What types of hotels do you provide?

Packages commonly offer budget, standard, deluxe and luxury categories; you can specify the rating range, meal plans and whether rooms are on twin‑sharing, triple‑sharing or family basis.

Q10. What kind of vehicles are used for transfers and sightseeing?

Operators typically provide private cabs such as sedan, SUV, tempo traveller or coach depending on group size, with experienced local drivers; clarify if AC is guaranteed and whether fuel, tolls and parking are included.

Q11. Are local guides included in the tour?

Some tours include certified local guides for key sightseeing points while others offer guiding as an add‑on; clearly mention when guided services are included and the language options available.

Travel Documents and Insurance

Q12. What documents are required for booking and travel?

Guests usually need to share full name, contact details, ID proof (and passport/visa details for international travel), travel dates and ages of all travellers; hotels may require a copy of ID at check‑in as per local regulations.

Q13. Do you provide travel insurance?

Some agencies arrange travel insurance as an optional add‑on and recommend it for medical emergencies, trip cancellation or baggage loss; you can either partner with an insurer or advise guests to purchase their own policy.

During the Tour

Q14. Is the tour suitable for children, seniors or people with limited mobility?

Clarify the physical level of the tour, walking distances, altitude and vehicle comfort, and suggest suitable itineraries or customisation for families with kids, senior citizens and guests with special requirements.

Q15. What support do I get during my trip?

Most professional operators offer a dedicated tour manager or 24×7 helpline/WhatsApp support for any issues with hotels, transport, weather or emergencies during the tour.

Company and Trust

Q16. How long have you been operating these tours?

You can highlight your years of experience, destinations of expertise and number of guests served, as travellers often ask this to judge reliability and local knowledge.

Q17. Where can I read reviews or testimonials?

Mention that guests can read reviews on Google, social media or travel platforms and on your website’s testimonials section to understand past travellers’ experiences.